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Survivor & Family
Do you have a list of assisted living/group homes that understand brain injuries?
Our referral database can provide you with assisted living and group homes that have experience in working with people with brain injuries. You can also contact our office for this information.
How do I apply for state Medicaid?
In Arizona, the Medicaid system is called AHCCCS (Arizona Health Care Cost Containment System). Financial guidelines do apply but there are different versions of the system available. Click here for more information.
How do I connect with other survivors of brain injuries/families?
Support groups are a great way to connect with people, learn about resources available to you, and you can learn how other people handle the journey of brain injury. The BIAAZ has a list of support groups for survivors and families in Arizona. We suggest you contact the facilitator to find out the structure of the group, to see if it will meet your needs and also verify the time and location.
I don't think my child with a brain injury is receiving the correct services at school. What do I do?
The BIAAZ has information available to assist you through this issue. You can contact our office or go to our database.
I have a question that isn't addressed here. How can I get an answer?
Let us know how we can help. Just call, email or drop by.
Brain Injury Alliance of Arizona
5025 E. Washington Street, Suite 108
Phoenix, Arizona 85034
Administration (602) 508-8024
Fax (602) 508-8285
Infoline (602) 323-9165
Toll-free Infoline 1 (888) 500-9165.
I have recently sustained/been diagnosed with a brain injury. What do I do now?
Your next steps depend upon the type of injury and your symptoms. Contact our office and we'll assist you in finding out the next steps. Or go to our Coping With Brain Injury information page.
I need medical professionals that understand brain injury.
There are many professionals that you need in your life once you sustain a brain injury. See our Rehab Professionals webpage to understand more about brain injury professionals. Once you know the type of doctor/professional that you need, you can contact the BIAAZ to get help or go to our referral database.
I recently sustained a brain injury and have gone back to work. I'm having problems performing my duties and may loose my job. What can I do?
The BIAAZ has information available to assist you in returning to work. Contact our office or go to our database. In addition, the Arizona Center for Disability Law and the Arizona Office for Americans with Disabilities can also assist you with disability employment issues.
I've been denied AHCCCS/ALTCS. What now?
You have the right to appeal a decision. The Arizona Center for Disability Law provides assistance with appeals. It's important that you appeal within the dates allowed - this will be listed on your denial letter. Click here to contact ACDL and for sample appeal letters.
My family member is being released from the hospital after a brain injury. What do we do now?
My family member with a brain injury has behavioral problems. What do you suggest I do to learn to manage these problems?
The BIAAZ has information available for managing behavioral problems. You can contact our Information and Referral program or go to our database. There is no one answer for this question because each person is different. The thing to remember is that there is always a reason for the behavior and sometimes just finding that reason can be helpful. Behaviors in survivors will often appear when there is over stimulation (too much noise, people, lights, etc.), when there is difficulty communicating needs, when the survivor is mentally fatigued or for other reasons.
What services are available for long term care?
Once eligible for AHCCCS, you or your family member may be eligible for ALTCS (Arizona Long Term Care Services). ALTCS can pay for group homes, assisted living, psychological services, and other long term benefits. For more information, go to
Is there a certification for brain injury professionals?
The American Academy for the Certification of Brain Injury Specialists (AACBIS) provides training and certification for brain injury professionals. Click here for more information.
Why is it important that professionals that work with survivors understand brain injury?
Each brain injury is unique and can be complicated. Unlike other disabilities, the symptoms are different for every person depending upon where in the brain the injury occurred and what the person was like before the injury. Because of this, it's important that professionals working in this field understand the different types of injuries, the different symptoms people can have and rehabilitation methods that are specific to this population. For example, an ophthalmologist understands vision, but a neuro-ophthalmologist works with how the brain processes visual information. For more information on brain injury rehabilitation professionals go to rehab professionals.
Why is a neuropsychologist evaluation so important for people with brain injuries?
Neuropsychologists provide an in-depth understanding of what a survivor's symptoms are and how this is affecting their life. The BIAAZ considers the neuropsychological evaluation as a road map for understanding the disability and the next steps in the recovery process.
What is cognitive therapy?
Cognitive therapy for survivors of brain injury is important in the recovery and rehabilitation process. The cognitive therapist assists the survivor with regaining functions such as memory, thought process, understanding and other brain functions. Cognitive therapists are often Occupational Therapists and Speech Therapists who are trained in this form of therapy.
Is there a Traumatic Brain Injury waiver in Arizona?
Some states have Medicaid Waiver programs specific for brain injury or includes brain injury in a disability waiver program. Arizona does not have a TBI waiver available. Services are provided through the AHCCCS program or the ALTCS program.